Westminster Cleaners Accessibility Statement

Westminster Cleaners is committed to providing an accessible and inclusive experience for all customers in the Westminster Cleaners area, both in our physical locations and through our online services. We aim to ensure that everyone, including disabled people, older people, and those using assistive technologies, can access information about our dry cleaning and laundry services with ease and confidence.

Our Commitment to Accessibility

We are working towards full compliance with the Web Content Accessibility Guidelines version 2.1, Level AA. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Our goal is to ensure that our digital content and customer communication are perceivable, operable, understandable, and robust for as many people as possible. We review accessibility on a regular basis and make improvements where we identify barriers, particularly for customers in and around the Westminster Cleaners area.

Screen Reader Support

Our website is designed to be compatible with common screen reader software. We aim to present information in a logical order, use clear headings, and include text descriptions so that screen readers can interpret and convey our content accurately. Forms and interactive elements are labelled so that customers relying on screen readers can understand their purpose and complete tasks such as requesting information about our Westminster Cleaners services.

If you experience difficulty accessing any part of our content with a screen reader, you can contact us and we will work with you to provide the information you need in an accessible format.

Keyboard Navigation

We aim to ensure that key functions on our website can be accessed using only a keyboard. This includes the ability to move through menus, forms, and content areas without requiring a mouse or touch input. Focus indicators are used to help show which element on the page is currently selected when tabbing through items.

We regularly test keyboard navigation and make adjustments to support users who rely on keyboards, alternative input devices, or switch controls while accessing information about Westminster Cleaners.

Ongoing Improvements in the Westminster Cleaners Area

Accessibility is an ongoing and evolving process. As our services and online presence grow, we continue to review and enhance accessibility features for customers in the Westminster Cleaners area. This includes updating content, refining layout and contrast, checking form usability, and responding to customer feedback about barriers they may encounter.

We also aim to ensure that information about our physical locations, opening hours, and services is presented in a clear and consistent way, making it easier for all customers to plan their visit to Westminster Cleaners.

Accessibility Feedback and Requests

We welcome feedback from customers about the accessibility of our website, our communications, and our services. If you experience any difficulty using our site, encounter content that is hard to understand, or find a feature that is not accessible, we would like to hear about it so we can work to improve.

When you contact us with an accessibility request, please describe the issue you are facing, the page or service you were trying to use, and any assistive technology or browser you were using if you are comfortable sharing that information. This helps us investigate and put in place appropriate solutions to support you and other customers in the Westminster Cleaners area.

We are committed to responding to accessibility enquiries and requests within a reasonable time and to offering alternative accessible ways to access our services where possible.